Parking spaces in Grächen - good to know
Parking spaces are limited in Grächen, but many vacation apartments offer parking facilities - some free of charge, some for a fee. Availability and conditions vary depending on the accommodation.
Find out in advance so that you can enjoy your stay in complete relaxation!
WLAN is available in all our vacation apartments so that you can stay online during your stay. Each accommodation has an individual access code, which you will receive in the digital guest folder after your booking.
So you are always well connected - whether for planning, work or entertainment
Check-in from 16:00 - for a perfect start to your vacation
The regular check-in time in our vacation apartments is from 16:00. Especially in the high season, it is important to us that every accommodation is thoroughly cleaned so that you arrive in a perfectly prepared home.
As there are several changes on many days, an earlier arrival usually makes little sense. However, if your accommodation is ready for occupancy earlier, we will of course inform you in good time via our guest app.
Thank you for your understanding - this way we can ensure that your stay is a pleasant one right from the start!
Check-out by 9:00 a.m. - for a smooth process
Check-out from our vacation apartments is scheduled for 9:00 a.m. at the latest. This time is necessary to create enough space for thorough cleaning so that the next guests can find an equally pleasant and welcoming accommodation.
We ask you to take this regulation into account to ensure a smooth transition for everyone. Thank you very much for your understanding - this is your contribution to ensuring that every guest can enjoy an unforgettable time in Grächen!
Maximum number of persons - please note
Our vacation apartments are designed for the maximum number of persons stated. It is not permitted to occupy the accommodation with more people than stated in the description. Unfortunately, we cannot offer extra beds.
A baby crib can be provided in some accommodations on request, depending on the respective vacation apartment. Please contact us in advance so that we can check together whether this is possible.
Thank you for your understanding - this is how we ensure that your stay is as comfortable as possible!
Children - very welcome
Children are also very welcome here! Do you need a high chair or baby crib?
Please clarify this in advance, as not every vacation apartment has space for a baby crib in the bedroom (of the parents).
Additional costs may apply for the high chair or baby crib.
We look forward to providing you and your family with a pleasant stay!
Payment - simple and transparent
Payment is made conveniently via our website or by bank transfer. For bookings made within one month prior to arrival, the total amount is due immediately. For all other bookings, we ask for a deposit of 10% of the rental price.
In the event of cancellation up to 30 days before arrival, we will refund the rent already paid minus a processing and administration fee of CHF 100. Thank you for your understanding and your trusting booking with us!
Final payment - simple and secure
The remaining amount must be transferred to the Alte Bock account no later than 30 days before arrival. You can view the outstanding amount via your online guest folder and pay digitally.
Please note that the access codes for the locks will only be released after full payment. This ensures that your stay runs smoothly. Thank you for your cooperation!
Pets - unfortunately not allowed
We love animals, but unfortunately pets are not allowed in our vacation apartments. This regulation comes from the owners on whose behalf we manage the accommodations and we ask for your understanding.
Regardless of whether it is a small or large dog, a puppy, an older four-legged friend or a hypoallergenic dog - unfortunately we cannot accept pets in any of our accommodations. Thank you for helping to respect the wishes of the owners and ensuring a pleasant stay for all guests!
We look forward to welcoming you to Grächen!